Privacy Policy

Last Updated: 15 May 2026

 

Exoptera Insights respects your privacy and processes personal data in accordance with the GDPR and applicable Czech data protection law.

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Who is responsible

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The controller of personal data is Exoptera Insights.

For privacy-related questions, contact: privacy@exoptera.com

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What data may be collected

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Exoptera Insights may collect and process:

• Contact details such as your name, email address, phone number, and company name.

• Enquiry and project information submitted through forms, email, or phone.

• Billing and contract information where relevant.

• Technical website data such as IP address, browser information, and cookie preferences.

• Thermal imagery, visible imagery, maps, reports, and related metadata created during drone inspection work.

• Personal data incidentally captured during drone operations, where relevant.​

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Why data is used

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Personal data may be used to:

• Respond to enquiries and prepare quotations.

• Deliver drone thermography, inspection, and reporting services.

• Manage contracts, invoicing, and legal or accounting obligations.

• Maintain website functionality and security.

• Operate analytics or other optional website tools where consent is required.

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Legal bases

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Exoptera Insights processes personal data on one or more of the following legal bases:

• Pre-contractual steps at your request.

• Performance of a contract.

• Compliance with legal obligations.

• Legitimate interests in operating and protecting the business.

• Consent, where required, especially for non-essential cookies.

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Cookies

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If exoptera.com uses non-essential cookies, these will only be used after valid consent has been given. Czech cookie rules require prior consent for analytics, advertising, and similar optional cookies.

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Sharing of data

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Personal data may be shared with service providers such as hosting providers, IT providers, accountants, legal advisers, cloud software providers, and other processors where necessary to run the business or deliver services. Data may also be disclosed where required by law.

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Retention

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Personal data is kept only for as long as necessary for the relevant purpose, e.g. up to 3 months after initial contact, unless a contract is entered into, or for as long as required by law. Project files, reports, and imagery may also be retained for contractual, compliance, or evidential reasons.

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Your rights

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Under GDPR, you may have the right to:

• Request access to your personal data.

• Request correction or deletion.

• Request restriction of processing.

• Object to certain processing.

• Withdraw consent where processing is based on consent.

• Lodge a complaint with the Czech Office for Personal Data Protection (ÚOOÚ).
   

Contact

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For any privacy-related request, contact:

privacy@exoptera.com